Custom Baits - Forum

Soft Plastic Bait Making => Getting Started / Customer Support => Topic started by: Billmo on 05/29/14 16:41 UTC

Title: Got my Box and ooops
Post by: Billmo on 05/29/14 16:41 UTC
Just wanted to let the guys at Do It know I got my box today and one of the box staples went through the tops of one of the colorants I ordered.. Bottles were packed standing up.. No big deal.. Little leaked but nothing to worry about just an FYI.  I wouldn't recommend standing the bottles for packing..  ;D
Title: Re: Got my Box and ooops
Post by: Jerry V on 05/29/14 18:43 UTC
Thanks for the feedback Billmo.  Now that the new site is up and running there are a host of "new" individuals that will handle a order containing Soft Baits products.  Those folks will likely have a few things to learn before the process is perfected and having some feedback is always good.  It serves to expedite the education process.

I would like everyone to remember that we are here to help.  If anyone should have a concern about their order or shipping please contact us.

customerservice@do-itmolds.com

(866) 984-3648
Title: Re: Got my Box and ooops
Post by: Billmo on 05/29/14 19:16 UTC
Right on Jerry..