As always, with any of our products, our customer's satisfaction is of top priority. We are always happy to have a conversation and if something isn't right, we want to know about it. I invite you to reach out to our customer support team who will be happy to assist you at 319-984-6055 or by email at firstname.lastname@example.org. Please don't hesitate to call/email with any questions or concerns you have anytime. We appreciate your business.