I think it is great as it should open new ideas, new or easier ways to making a product, I have never had to contact DO-It for Customer Service maybe that is a good thing, I do enjoy the one on one that Jason has given when he is called, he is certainly a person the stands behind his work, and product, as well as opening up with the personal side of his life. It is the whole small town type service.
People are against change, just the way they are.
Do-It molds has had a lot more exposure in the fishing industry than CCM and I think some people are worried that the "big box store" customer service may take over. I have been here for under a year and with my interactions with Jason, I believe if this merger was going to take away from the things that CCM delivers that it would never happen.
Jason, thank you for taking the time to address everyones concerns, and making sure the CCM standards continue into 2013. Good Luck and Have a Great Holiday Season.