Author Topic: another forum question  (Read 3078 times)

Offline Brent

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another forum question
« on: 07/18/13 20:28 UTC »
I set up the "notify" on the cook book topic and have not been receiving the emails, I also have not received emails for private message?

Offline Brent

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Re: another forum question
« Reply #1 on: 07/19/13 08:57 UTC »
Is anyone else missing the email notifications?

Offline JohnR

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Re: another forum question
« Reply #2 on: 07/19/13 20:15 UTC »
Brent,

I replied to your pm but thought I would post here that I a looking into this. I'll let everyone know what I find.

« Last Edit: 07/20/13 10:16 UTC by JohnR »
JohnR

Offline Jerry V

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Re: another forum question
« Reply #3 on: 07/19/13 20:26 UTC »
Brent,

I replied to your pm but thought I would post here that I a looking into this. I'll let everyone know what I find.

Thanks,
JohnR

Thank you John, I do appreciate your taking care of things.

Jerry
"What started as a hobby is now a way of life."  Justin9j

"It's a shame I have to work, cause I really don't have time for it." Shane

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Offline JohnR

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Re: another forum question
« Reply #4 on: 07/19/13 21:06 UTC »
Brent,

If you have not already checked your spam folder can you do so for me? I have an idea what is going on and have tweaked a couple of settings. We will see if it helps.

I did request notifies on this thread and got one on Jerry's post so I am guessing it is a delivery issue of some sort. The changes I made may or may not help. If not we will dig deeper.

JohnR
JohnR

Offline Brent

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Re: another forum question
« Reply #5 on: 07/19/13 21:19 UTC »
John,
thank you for looking into this, I did check my spam folder and there is nothing in there.

Offline kipbass

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Re: another forum question
« Reply #6 on: 07/20/13 09:13 UTC »
I still get mine when someone post they are selling molds.

Offline Brent

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Re: another forum question
« Reply #7 on: 07/20/13 09:22 UTC »
I also check the blocked address and found nothing that would come back to Do It or Caney creek.
What is the email address that the notifications come from?

Offline JohnR

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Re: another forum question
« Reply #8 on: 07/20/13 09:46 UTC »
Ok, I have changed the way the emails are sent out. The address that you should whitelist if possible is:

cbf-admin@custombaits.com

Previously the emails were sent from a server address for cbf-admin@custombaits.com which some email host might not like. They are now being sent directly form the cbf-admin@custombaits.com account.

Let me know if you still have issues.

(removed double sig)
« Last Edit: 07/20/13 10:17 UTC by JohnR »
JohnR

Offline Brent

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Re: another forum question
« Reply #9 on: 07/20/13 09:54 UTC »
I have cleared out the complete list of blocked email address, and spam filter. Lets see what happens.

thank you

Offline JohnR

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Re: another forum question
« Reply #10 on: 07/20/13 10:45 UTC »
Found the issue. AT&T has the server's IP blocked as a source of SPAM. We just got the IP so it is blocked due to previous use. I have requested removal which might take a couple of days.

JohnR

Offline Brent

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Re: another forum question
« Reply #11 on: 07/20/13 11:07 UTC »
 :o  thanks