Thanks for the feedback Billmo. Now that the new site is up and running there are a host of "new" individuals that will handle a order containing Soft Baits products. Those folks will likely have a few things to learn before the process is perfected and having some feedback is always good. It serves to expedite the education process.
I would like everyone to remember that we are here to help. If anyone should have a concern about their order or shipping please contact us.
customerservice@do-itmolds.com
(866) 984-3648